All Chat History
Chat History List
In the "All Chat History" section, all the chat conversations that have occurred between the admi...
View Chat
To view chat history, go to the All Chat History menu item. From here, you can also view the cha...
Select Status And Assign User
You can select the dropdown option available here to change the status and assign a user
Internal Note
Here, the admin can also add an internal note by clicking on the book icon. The chat that has an...
Delete Chat
To delete chat history, go to the All Chat History menu item. You can delete a chat by clicking ...