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ENGYJ Community Meeting Presentation.pptx

Updated 2 years ago by Engyj

Chat Now

Chat Documentation Index

When the admin logs in, they will be directed to the dashboard by default, and there will be a 'C...

Updated 2 years ago by Engyj

Online Schedule Settings

Chat Documentation Mobile app

We're excited to introduce our robust online scheduling system, where users can customize their a...

Updated 2 years ago by Engyj

Admin Settings

Chat Documentation Mobile app

Users can easily customize how they appear online using a user-friendly Mobile APP.  The APP all...

Updated 2 years ago by Engyj

Chat History

Chat Documentation Mobile app

When a chat session ends, whether initiated by the visitor or the user, the entire conversation h...

Updated 2 years ago by Engyj

Call Requests

Chat Documentation Mobile app

Users can see all the Callback Requests from the APP by Navigation to the Call Requests menu on t...

Updated 2 years ago by Engyj

Offline Messages

Chat Documentation Mobile app

When the user is not available, a specific feature becomes active. If a visitor starts a chat wh...

Updated 2 years ago by Engyj

Missed Chats

Chat Documentation Mobile app

This section shows missed messages, making it easy to find and respond to them. If the user miss...

Updated 2 years ago by Engyj

Ongoing Chat

Chat Documentation Mobile app

Visitor and user can start a chat session within this interface. Upon the user's acceptance, a de...

Updated 2 years ago by Engyj

Callback Request

Chat Documentation Callback Request

If a visitor wants the admin to contact them at a specific time, they can click on the "Call Back...

Updated 2 years ago by Engyj

Missed Chat

Chat Documentation Missed Chat

If, for any reason, the admin is unable to read a chat, the chat will be saved in the "All Missed...

Updated 2 years ago by Engyj

Offline Messages List

Chat Documentation Offline Messages

If the admin is offline and a visitor sends a message, the message will be saved in the "Offline ...

Updated 2 years ago by Engyj

Chat History List

Chat Documentation All Chat History

In the "All Chat History" section, all the chat conversations that have occurred between the admi...

Updated 2 years ago by Engyj

Admin Accept Visitor's Request

Chat Documentation Index

When the admin receives an invitation to chat with the visitor, two options will appear. First, a...

Updated 2 years ago by Engyj

Visitor Request Admin For The Chat

Chat Documentation Index

If a visitor is on the webpage and wants to contact the admin, he can click on the "Chat with Car...

Updated 2 years ago by Engyj

Live Chat

Chat Documentation Index

When both the user and the applicant are online, if one of them sends a request and the other acc...

Updated 2 years ago by Engyj

Visitor On a Webpage

Chat Documentation Index

If a visitor visit on the webpage, Admin can see the visitor on his live chat panel below the liv...

Updated 2 years ago by Engyj

Visitor Accept Invite

Chat Documentation Index

The visitor can accept the admin's invite on the webpage, and the admin's invitation message will...

Updated 2 years ago by Engyj

Invite Visitor

Chat Documentation Index

Certainly! The admin has the ability to invite the visitor who is on the webpage for a chat. Adm...

Updated 2 years ago by Engyj

Chat Invite And Accept Notification

Chat Documentation Mobile app

When a visitor initiates a chat on the website, the system detects the incoming request. At the ...

Updated 2 years ago by Engyj