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To manage settings, go to Settings menu item. From here you can go to your desire site and change the site setting by click on setting icon. It will redirect you to the setting page from you can change the setting according to your needs . You can make ...

To manage settings, go to Settings menu item. From here you can go to your desire site and copy the code of the chat by click on the "</>file icon" After clicking, a dialogue box will open where you can copy the provided code.

If a visitor wants the admin to contact them at a specific time, they can click on the "Call Back Request" button shown on the webpage. After clicking, the visitor will fill in their credentials and submit the request. This request will then be saved in the "C...

To delete callback request, go to Callback Request menu item. You can delete a chat by clicking on the delete icon in the right column.

To manage callback request, go to Callback Request menu item. You can select the dropdown option available here to change status and assign user.

To manage callback request, go to Callback Request menu item. Here, the admin can also add an internal note by clicking on the book icon. The chat that has an internal note attached will have its book icon displayed in green.

If the admin is offline and a visitor sends a message, the message will be saved in the "Offline Messages" section for the admin to check later. To view Offline Messages, go to the Offline Messages menu item. Here, you will find a record of all offline messa...

To view Offline Messages, go to the Offline Messages menu item. From here, you can also view the chat. Simply click on "View Conversation" in the message column. The dialogue box for the chat will open up.

Go to the Offline Messages menu item. From here you can select the dropdown option available here to change status and assign user.

To delete Offline Messages, go to the Offline Messages menu item. You can delete a chat by clicking on the delete icon in the right column. This will open a confirmation popup box with YES and No options to confirm before deleting a Chat. If chosen YES, th...

To add internal note to Offline Messages, go to the Offline Messages menu item. Here, the admin can also add an internal note by clicking on the book icon. The chat that has an internal note attached will have its book icon displayed in green.

To send mail, go to the Offline Messages menu item. Here admin can send mail to the customer by clicking on the mail icon. After clicking on it, It will redirect you to mails.

Go to the All Missed Chat menu item.  You can select the dropdown option available here to change status and assign user.

When the admin logs in, they will be directed to the dashboard by default, and there will be a 'Chat Now' button in the right corner. Using this link admin can easily Start chatting with the visitors of their website. Clicking on that button will redirect y...

When a visitor initiates a chat on the website, the system detects the incoming request. At the same time, if the user is using his mobile app and is currently online, he'll immediately receive a notification alerting him to a new chat request. When a visi...

Visitor and user can start a chat session within this interface. Upon the user's acceptance, a dedicated chat window promptly opens for both parties. Visitors and users can easily exchange chat messages. Visitors or users can send attachments to each other by...

When a chat session ends, whether initiated by the visitor or the user, the entire conversation history is automatically saved. The preserved conversation is easily accessible within the "History" screen on the user's side. This feature makes it easier for t...

When the user is not available, a specific feature becomes active. If a visitor starts a chat when the user is offline, their messages will be automatically redirected to the offline messages section on the user's side.

This section shows missed messages, making it easy to find and respond to them. If the user misses incoming messages, there's a special "Missed Chats" section integrated into the user panel.

Users can easily customize how they appear online using a user-friendly Mobile APP.  The APP allows users to set schedules for when they are available, giving them flexibility in managing their online presence for optimal accessibility. The APP provides the ...