Ongoing Chat

UsersVisitor and administratorsuser can start a chat session within ourthis interface. Upon the admin'user's acceptance, a dedicated chat window promptly opens for both parties.

UsersVisitors and administratorsusers can easily exchange textchat messages. However,Visitors onlyor administratorsusers can send attachments to each other by clicking on the attachment icon.

The administratoruser can view the user'visitor's personal information by clicking on their name.

AdministratorsUsers can efficiently forward relevant conversations to others using the chat forwarding feature by clicking on the three dots icon.

BothVisitors and users andcan administrators have the autonomychoose to closeend the chat atwhenever theirthey discretion,want, ensuringmaking athe engagement experience user-friendly and dynamic engagement experience.flexible.