Ongoing Chat

Introducing our seamless chat interface that facilitates efficient communication between administrators and users. Upon admin acceptance, a dedicated window promptly opens for both parties, allowing the exchange of text messages and attachments. Users can conveniently send various types of content, while administrators have the capability to send messages and attachments as well. Furthermore, administrators gain access to user details, encompassing email addresses, contact numbers, and locations, empowering personalized and informed interactions. With the added feature of chat forwarding, administrators can efficiently share relevant conversations. Both parties also retain the autonomy to close the chat at their discretion, ensuring a user-friendly and dynamic engagement experience.