Chat History
Upon the conclusion ofWhen a chat session,session ends, whether initiated by the user or the administrator, the entire conversation history is automatically saved.
The preserved andconversation is easily accessible within the "History" tabscreen ofon the administrator'sadministrator panel.side.
The log includes essentialkey user information such as applicant name, chat initiation day, date, and time of the chat initiation,time, location, website URL, attachments exchanged during the conversation,exchanged, and the reason for initiating the chat.
Administrators are empowered with the ability tocan review this detailed information andfor furthera managecomplete understanding of the interactioninteraction.
Administrators modifyinghave the power to modify the chat status asbased needed,on enhancingtheir overallneeds.
This controlfeature makes it easier for administrators to manage and oversight.oversee things. It provides detailed information and allows them to make any needed changes.
