# Missed Chat

If, for any reason, the admin is unable to read a chat, the chat will be saved in the "All Missed Chat" section for later review.

To view Missed Chats, go to the **All Missed Chat** menu item.

Here, you will find a record of all missed chats.

[![missed_chat.png](https://documentation.engyj.com/uploads/images/gallery/2023-12/missed-chat.png)](https://documentation.engyj.com/uploads/images/gallery/2023-12/missed-chat.png)