# Chat Invite And Accept Notification

When a visitor initiates a chat on the website, the system detects the incoming request.

At the same time, if the user is using his mobile app and is currently online, he'll immediately receive a notification alerting him to a new chat request.

[![Chat Invite border.png](https://documentation.engyj.com/uploads/images/gallery/2023-12/scaled-1680-/chat-invite-border.png)](https://documentation.engyj.com/uploads/images/gallery/2023-12/chat-invite-border.png)

When a visitor sends a chat, the user will receive the option to either accept or decline it on the "Visitors" screen on the user's side..

[![Chat_accept_reject.png](https://documentation.engyj.com/uploads/images/gallery/2023-12/scaled-1680-/sVSchat-accept-reject.png)](https://documentation.engyj.com/uploads/images/gallery/2023-12/sVSchat-accept-reject.png)

If the user accepts the chat, the visitor will receive a message indicating that the user has joined the chat. From there, they can communicate with each other.