# Departments



# Departments

To manage departments, go to **More >**  **Departments** menu item.

Here you can see a record of all the created departments with their status.

[![departments.png](https://documentation.engyj.com/uploads/images/gallery/2023-12/UVWdepartments.png)](https://documentation.engyj.com/uploads/images/gallery/2023-12/UVWdepartments.png)

# Create a New Department

To manage departments, go to **More >** **Departments** menu item.

To create a new department there are two option

1. click the **+** button given in bottom right corner of the screen as shown in following figure.
2. Click on the add button on the top right corner beside "chat Now and Main dashboard" button

[![departments-add.png](https://documentation.engyj.com/uploads/images/gallery/2023-12/3lwdepartments-add.png)](https://documentation.engyj.com/uploads/images/gallery/2023-12/3lwdepartments-add.png)

This will open a dialogue box where you can enter the department name and hit the SAVE button to create the department.

# Change Status

To manage departments, go to **More > Departments** menu item.

A status of the department could be changed by clicking their current status for the individual row of the department under STATUS column.

[![departments-status.png](https://documentation.engyj.com/uploads/images/gallery/2023-12/qCudepartments-status.png)](https://documentation.engyj.com/uploads/images/gallery/2023-12/qCudepartments-status.png)

If this is Active then it means, the department is currently active and clicking on this will turn it to disabled.

If this is Disabled then it means, the department is currently disabled and clicking on this will turn it to active.

# Modify a Department

To manage departments, go to **Departments** menu item.

To modify a department, click the pencil icon under ACTION column of the specific row in the list of the departments. or Just click directly on that department, and you can edit it right away.

[![departments-modify.png](https://documentation.engyj.com/uploads/images/gallery/2023-12/b7kdepartments-modify.png)](https://documentation.engyj.com/uploads/images/gallery/2023-12/b7kdepartments-modify.png)

This will open a dialogue box where you can change the name of the department and save it.

# Delete a Department

To delete a department, go to **Departments** menu item.

Click the delete icon under ACTION column of the specific row in the list of the departments.

[![departments-delete.png](https://documentation.engyj.com/uploads/images/gallery/2023-12/iQzdepartments-delete.png)](https://documentation.engyj.com/uploads/images/gallery/2023-12/iQzdepartments-delete.png)

This will open a confirmation popup box with YES and No options to confirm before deleting a department. If chosen **YES**, then the department will be deleted from list.

NOTE: Deleting a department will permanently delete that from database. This cannot be recovered later. So, be careful when you perform this operation.